Payment Policy

This policy explains which payment methods we accept on wabi-sabi-decor.com and how your payment details are handled. The store is operated by SAKU LLC.

Accepted payment methods

We accept the major credit and debit cards processed through Shopify Payments, including Visa, Mastercard, American Express, Discover, Diners Club and JCB. We also accept the accelerated wallets shown at checkout, such as Shop Pay, Apple Pay and Google Pay.

The full list of methods available to you is displayed at checkout and depends on your country and your device.

Payment security

Payments are processed by Shopify Payments over an encrypted connection. We never see, handle or store your full card number. Card details are transmitted directly to our payment processor and are held by them, not by us. Our site is served entirely over HTTPS.

Authorisation and capture

Your card is authorised and charged in full when you place the order. If the authorisation fails, the order is not created. Any temporary hold placed by your bank on a failed attempt is released automatically, typically within 3 to 5 business days.

Currency

All transactions are processed in US dollars (USD). If your card is issued in another currency, your bank sets the exchange rate and may apply a foreign transaction fee.

Fraud prevention

Orders are screened automatically for signs of fraud. We may contact you to confirm details before dispatch, or cancel and refund an order we cannot verify. This protects both you and us, and a cancelled order is always refunded in full.

Billing address

The billing address you enter must match the address registered with your card issuer. A mismatch is the most common reason for a declined payment.

Promotional codes

Discount codes must be entered at checkout before payment is confirmed. They cannot be applied retroactively to a completed order. Unless stated otherwise, only one code can be used per order.

Payment problems

If your payment is declined, check that the card number, expiry date, security code and billing address are correct, and that your card allows online and international transactions. If the problem persists, contact your bank — declines originate with the issuer, and we receive no explanation for them.

Contact

SAKU LLC, 30 N Gould ST, #52273, Sheridan, WY 82801, United States
info@wabi-sabi-decor.com — +1 307 302 5614
Monday to Friday, 10:00 AM – 5:00 PM (MST)