Order Cancellation

If you need to cancel an order placed on wabi-sabi-decor.com, contact us immediately at info@wabi-sabi-decor.com. We prepare orders quickly—typically within 1–2 business days—so the sooner you notify us, the more likely we can stop the process.

Cancellation guidelines

• Email us as soon as possible to request cancellation.
• If an order has already been prepared or handed to the carrier, cancellation is no longer possible.
• Please review all items, quantities, variants, and the shipping address before confirming your purchase to avoid errors and unnecessary cancellations.

Address corrections

Accurate delivery details are essential. If you notice a mistake, contact info@wabi-sabi-decor.com immediately—ideally before your order enters processing. We cannot be held responsible for delays, delivery failures, or returns caused by incomplete or incorrect addresses.

Returned packages

If a parcel is returned due to an incorrect address, delivery refusal, or other issues, we will email you with available options once the package is back in our possession. You may request a refund of the merchandise (original shipping fees are non-refundable) or ask for reshipment. Any reshipment will require confirmation and payment of the new postage.