Please read our FAQs page to find out more.
When will I receive my order?
We prepare orders within 3 to 5 business days. Delivery typically takes 6 to 11 business days. Once your parcel ships, you will receive a confirmation email with a tracking link. You can also track your package anytime with your tracking number (for example, WSD26082351US) on our tracking page.
Can I request a refund?
Yes. We offer a 30-day guarantee. Please review our refund policy and contact us at info@wabi-sabi-decor.com so we can assist you quickly with the best solution.
How do you ensure product quality?
Every item is inspected by our workshop quality team at three stages: during production, before packaging, and before dispatch. Our customers rate us ★★★★★ (4.8/5).
Where do your products come from?
To support reliable international delivery, we work with trusted suppliers, craftsmen, and warehouses in the USA; Asia (Japan, Thailand, South Korea, China); and Europe (Spain, Germany, France). Depending on stock and your location, items may ship from any of these hubs.